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Reviews

Recent reviews by our customers

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started exactly as planned, and worked efficiently and effectively with little need for any input from us. Our boiler is in the attic so there was lots of travel up and down stairs, but carpet protectors were put down, and there was very little dust or dirt generated. All in all a painless and simple experience from our side.

Great company .Friendly staff.

They did a thorough job at our place, and explained to us every detail of the maintenance/repairs they carried out

Supplied and installed a new boiler in our house in May 2016. Very professional, polite, everything done on time as specified, and at a reasonable price. I would have no hesitations about using this company again should the need arise.

I had a plumbing emergency - no hot water! - as a result of a company "engineer" cleaning clogged filters in his product and draining all my pipes! Couldn't get the hot water to flow again so he told me to "call a plumber" and left! Owen was sympathetic to my situation when I called him late in the day and said he would come over as soon as possible, but possibly not until morning. He was recommended by a friend and did not know me. I was very pleasantly surprised when he came to my door about 30 minutes later! He assessed the situation very quickly and climbed up into the very dirty attic space above the hot water tank. I heard him diving into the water supply tank up there, and soon he asked me to turn on the hot water tap. Behold! The hot water was back! Thank you, Owen for coming over so quickly and bringing my hot water back to life. Your concern for my well being is much appreciated. All the best, Gerry

Very friendly whilst continuing to be professional and reliable, they were here when they said they would be and cleaned up when they were finished. They were very helpful and I would recommend them to my friends and I would definitely recommend them to anyone looking for heating/plumbing engineer and I will definitely not use any other company whilst they are still around.

Could not of asked for a better service from a local Plumber. Would definitely use them again and would thoroughly recommend them for any heating or plumbing jobs

I have previously had quality jobs carried out by Owen and this was a bit of a tricky job moving location of three radiators in an old Edinburgh flat. I am very pleased with the work carried out by Owens son Dale who is a credit to both Owen and the family business. This firm delivers everything customers want ie punctuality, quality, respect for your home and friendly service. Would definitely recommend to others.

We have been using Owen Gibb for the last 4 years from on our rented properties from plumbing repairs, bathrooms, boiler repairs and replacements and found Owen Gibbs's work to be of a high standard and very prompt. Owen offers an out-of-hours service which is also a very valuable service to tenants and ourselves.

I wish to thank you most sincerely for a truly excellent job. I was most impressed by how every member of the team did his very best to solve problems and reach an optimum result.

I can wholeheartedly recommend Owen for any plumbing work you may require. He was prompt with his response to our initial request, then made the repairs, both on time, and with a knowledgable and friendly manner. We intend to use his services for a future en-suite renovation, and will definitely pass his details to family and friends.

I’ve been working as a property manager for private letting’s for over 10 years and have also used Owen Gibb and Sons for all aspects of plumbing and gas repairs & upgrades for as long. I trust their workmanship and would not hesitate in recommending them to any of my landlord clients, friends or family. They are reliable and trustworthy – and routinely go the extra mile, so in all aspects I find their service is excellent and can’t rate them highly enough.

Owen Gibb was recommended to me about 8 years ago and I am delighted to have found such a trustworthy, reliable and experienced plumber. Plumbing and central heating, maintenance and new installations, emergencies or scheduled work, they do everything to a very high standard. Very happy to highly recommend Owen Gibb & Sons.

Owen Gibb and Sons were extremely good. They promptly provided advice and then a quotation. The plumbers arrived exactly when they said they would and worked efficiently and neatly. They were friendly and informative but worked diligently throughout the day. They also tidied up at the end of the day and kept me informed of what they were doing. I was very pleased with their work and did not feel inconvenienced by them working in the house.

I would highly recommend this company and will use again.

Many thanks to Owen Gibb & Sons for completing a very tricky communal repair in our block. We had to repair a leaking drainpipe located in a service shaft that was only accessible by breaking through the bathroom wall of one of the flats. We invited 7 companies to quote for this job - Owen & Gibb were the only one willing to look at it and scheduled the work very quickly. They carefully disassembled the bathroom fittings, replaced the leaking pipe section, repaired the wall, refitted and decorated the bathroom exactly as before. All done with courtesy, efficiency and minimal disruption. And considering the work involved, the cost was very reasonable. We would happily recommend Owen & Gibb to others.

We have used Owen and his team for over 20 years for various properties, tenanted and home owned. You name it, we've had it done. New bathrooms, new boilers, new hobs, small jobs too! Always always very helpful, with recommendations, advice and prompt efficient, tidy work by his team. Thanks Owen!

The work was carried out to the highest of standards. The plumbers came prepared with all the relevant parts. They worked quickly to complete the job and left everything clean and tidy.

Over the past 3 years I get the annual boiler service done. From booking till the end all rubbed smooth as every time. Shoutout to Debbie for her speedy response to my emails every time

Great company .Friendly staff.

They did a thorough job at our place, and explained us every detail of the maintenance/repairs they carried out

We had a standard radiator replaced with a vertical radiator, which required our wall to have supports added to take the weight. As agreed the job was completed over two visits and all work was carried out to a very high standard.

Owen Gibb & Sons responded on the same day as my request for assistance with a leak affecting my flat, thanks Debbie. Their team arrived on time, identified the issue, proposed a solution and returned as agreed to resolve it. I would highly recommend Owen Gibb & Sons.

This is the sixth or seventh time I have used them for boiler service. Easy to contact to book a time, prompt arrival and quick, efficient completion of task. Very good bunch to deal with.

I also wanted to thank your engineer who went out and resolved our issue in such a timely and competent manner. Everytime we have used your business we have been pleasantly surprised with the high level of service.

Owen Gibb and son provided a great service from initial call out to quote, booking in the date and turning up right on time ready to go go. Boiler installed and water back on that day.

As they had installed the boiler last year, they were familiar with the installation. Quick and professional.

We have used Owen Gibb for a number of years and have always been delighted with their performance. Engineers are efficient and polite.

I've had a few bits of work done the last few months by Owen & the team, an outdoor tap fitted, some work on the radiators & most recently a boiler issue that impacted the heating & hot water. I run an Air BnB so was very grateful for their prompt & informative services.

I would not hesitate to recommend this company, they worked tirelessly to rectify several issues caused by another cowboy company that installed a heading system in our home. They found the fault (and several others) and were sure to put them right in a timely and efficient manner. Big shout out to Callum who was so polite and professional. A company you can trust for sure!

Had to replace a boiler in a let property. It involved works to the flue which meant ceilings had to come down. Luckily the team took the ceiling down and put it back up with minimal disruption. They even first filled the marks so that all it needs is a quick coat of paint and it will look like nothing happened. Really well done!

OwenGibb provided a Gas Safety Certificate for our tenanted property. They handled booking the slot directly with the tenant which was much easier for the landlord !

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